books that move

Virtual business is here to stay. But it has a dark side. This book shows how the internet expansion of US companies has consequences like those of traditional war. Arguing from detailed analysis of the origins of the internet, operational features of internet companies and the economic nature of war, the author shows the full depths of the takeover. He suggests that wherever we may live, we can change our own behavior to make internet business better for our economic future.

After two millenia, the Jerusalem society of the Nazarenes is reawakening with a vengeance as it steals the Shroud of Turin. With the Vatican urgently seeking its return, the tireless efforts of Father Rosetti take him from northern Italy to a backwater US town and a kibbutz near the Dead Sea. He is only one step ahead of an assassin who is trying to disrupt the Nazarene Covenant. Will he succeed in time to unravel the mystery and stop a plan that could re-shape the world?

THE SECRETS OF SERVICE
-coming soon-

Valérie Génique

Service is an art that requires a holistic view of customer perception and experience. The author transmits her secrets of how to make a customer experience human, unforgettable and genuine. Building on her background of founding and running the highest rating lodging in France,, and prior years of working for large companies that had a mass-produced concept of service, she unveils nuggets of wisdom that can give you the French touch. The method detailed here builds on the renowned French expertise in luxury goods to reveal a new approach to service as an encompassing mindset for staff and process, The range of application is limited only by your imagination..